At Twinkly Shop, we understand that timely delivery is crucial to making your holiday celebrations shine. Whether you’re a family preparing for a cozy indoor gathering or a business creating a stunning public display, we strive to get your orders to you quickly and reliably. Based on our analysis of your needs—focusing on quality, innovation, and global reach—we’ve designed a delivery process that ensures your LED lights and decorations arrive safely and on time.

Shipping Options

We offer two convenient shipping methods to cater to your preferences and budget:

  • Standard Shipping: For a flat fee of $12.95, we use trusted carriers like DHL or FedEx. This option is ideal if you need your items sooner, with delivery typically within 10-15 days after dispatch. It’s perfect for last-minute decorators or those who want peace of mind with tracking and faster service.
  • Free Shipping: For orders over $50, we provide free shipping via EMS. This economical choice takes 15-25 days after dispatch, making it great for planners who want to save while still receiving high-quality products. Note that this option may not be available in some remote areas, but it covers most global destinations.

Order Processing and Timing

Once you place your order, our team in Louisville, Kentucky, springs into action! We process all orders within 1-2 business days, ensuring that your items are carefully packed to protect their delicate features like wide-angle conical LEDs or coaxial connections. After dispatch, the delivery time depends on your chosen method and destination. Remember, we ship globally (excluding parts of Asia and a few remote regions), so you can spread holiday cheer no matter where you are.

Why Choose Our Delivery?

Our delivery services reflect the same qualities that define our products: reliability, efficiency, and customer-centricity. By partnering with reputable carriers, we minimize delays and ensure your decorations arrive in pristine condition. Whether you’re a lighting professional needing bulk orders for a project or a family eager to deck the halls, we’ve got you covered.

Pro Tip: For the smoothest experience, place your orders early during the holiday season to avoid rush delays. Check our website for cut-off dates for guaranteed delivery before major holidays!

Returns and Support

If anything isn’t perfect, don’t worry! We accept returns within 15 days of delivery. Just contact our friendly support team at [email protected], and we’ll guide you through the process. Your satisfaction is our top priority, and we’re here to help make your holiday season sparkle.

Thank you for trusting Twinkly Shop with your holiday lighting needs. We’re honored to be part of your celebrations and look forward to lighting up your world, one delivery at a time!